Return and Cancellation Policy
Effective Date: 30-12-2025
At GGLuxe, we value your time and are committed to providing quality dental care. This policy explains our rules regarding appointment cancellations, refunds, and returns of products (if applicable)
1. Appointment Cancellation Policy
Patients are requested to inform the clinic at least [24/48] hours in advance if they wish to cancel or reschedule an appointment.
Cancellations made after this period or failure to attend an appointment (“no-show”) may result in a cancellation or no-show fee, as permitted by law.
Repeated last-minute cancellations may limit future appointment scheduling.
2. Refund Policy for Dental Services
- Dental services already rendered are non-refundable.
- Fees paid for consultations, diagnostics (X-rays, scans), or treatments cannot be refunded once the service has been provided.
- If a prepaid treatment is canceled before the service is performed, eligibility for a refund will be reviewed on a case-by-case basis.
3. Treatment Plans and Advance Payments
- Some treatments may require advance payment or deposits.
- If treatment is discontinued by the patient after it has begun, refunds (if any) will be adjusted based on services already provided, materials used, and laboratory costs.
4. Returns of Dental Products (If Applicable)
- Oral care products (toothbrushes, aligners, retainers, whitening kits, etc.) once sold are non-returnable and non-refundable due to hygiene and safety reasons.
- Defective products may be exchanged within [X] days of purchase, subject to inspection.
5. Cancellations by the Clinic
- In rare cases where the clinic must cancel or reschedule an appointment, patients will be notified as early as possible.
- Any advance payment made for such appointments will be fully adjusted or refunded, as applicable.
6. Insurance and Third-Party Payments
- Refunds related to insurance claims are subject to the terms and processing of the insurance provider.
- The clinic is not responsible for delays or denials caused by insurance companies.
7. Exceptions
Refunds or adjustments may be considered in exceptional circumstances at the sole discretion of [Clinic Name], in compliance with applicable laws and regulations.
8. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
GGLUXE
Address: A374, Block A, Sector 47, Noida, Uttar Pradesh 201303.
Phone: +91-8209530603
Email: ggluxenoida@gmail.com
